Information for visitors

Tickets

Basic Monday - Thursday 3300 HUF(15 - 65 years), Friday - Sunday HUF 3,800
Discount Monday - Thursday 2900 HUF (children aged 2-14, disabled, pensioners, students),
Friday - Sunday 3400 HUF
Family Monday - Thursday 11800 HUF (2 adults + 2 children or 1 adult + 3 children),
Friday - Sunday 12500 Huf
Seasonal ticket - name-only
Basic 10500 FTt
Discounted 8900 FTt
Combined ticket to the castle and the light park
Basic Monday - Thursday 6650 FTt, Friday - Sunday 7350 FTt
Discount Monday - Thursday 4450 FTt, Friday - Sunday 5050 FTt
Family Monday - Thursday 20,850 FTt, Friday - Sunday 21,950 FTt
Tickets can be purchased online, with cash or by credit card at the ticket office.
We do not accept benefit cards.
Tickets can be used once. There is no time limit for visiting during opening hours, but re-entry is not permitted.
A photo ID is required to purchase the discount ticket.

Helpline and helpdesk

If you have any problems with the entrance ticket, please contact ticketing@storyoflights.eu

opening hours:

The Gödöllő Royal Castle light park is open daily from October 25, 2024 to March 2, 2025.
The light exhibition is open from 16:00 to 21:00
Last entry 20:30

information (parking, refreshments, services, prohibitions, etc.)

Tour time

The length of the tour is about 1 km. The tour usually lasts 60 minutes.

The length of the tour is not limited in any way.

Arrival

How to get to the light park: GPS COORDINATES: 47.35.543/19.20.737.

Parking

Parkoviště zámku Ratměřice.

Dogs

Dogs are not allowed in our Lightpark

Taking pictures

Taking photos or filming a video within the light exhibition Lights tell is possible without charge or restrictions. On the contrary, we will be happy if you tag us on social networks #storyoflights @storyoflights. We will be happy to share your creations on our profiles. Prohibition of flying a drone!

Refreshment

There is a great Sequoia restaurant on site where you can have a great dinner or a drink. Fully equipped social facilities. You can also use the castle hotel in the center of the exposition.

Barriers

The exhibition is barrier-free.

Toilets and changing table

There are fully equipped wheelchair-accessible toilets in the area.

Ban on drones and scooters

For safety reasons, it is forbidden to fly a drone or ride an electric scooter in the exhibition.

Information line of the castle area

Phone: 312600100

Visiting regulations

By entering the premises, visitors to the "Lights Tell" event agree to these visitor regulations and are obliged to comply with the following rules:

Obligations of site visitors:

Only the main entrance can be used to visit the premises. The ticket can be purchased directly on the spot in cash or by credit card or on the official website of the "Story of lights" event.
Entry to the premises at your own risk.
When entering the area, visitors must present an original ticket with a QR code. In the case of applying for a discount, it is necessary to identify yourself with a document showing a photo (OP, driver's license, passport, student card, ISIC and ZTP card, ZTP/P, etc.), ZTP/P has free entry including an escort.
Visitors are obliged to behave respectfully towards other visitors, not to destroy or otherwise treat lighting or other installations or property in the area or the property of other people, and to maintain cleanliness and order.
Every visitor is obliged to comply with the visitor rules, regulations and instructions of the organizer, law enforcement or security services, firefighters, members of the rescue service, etc. In case of non-compliance, the organizer reserves the right to immediately expel unruly visitors from the park without compensation.
Parents are responsible for the behavior and safety of children upon entering the complex and for the entire duration of their visit.
Children under the age of 15 must be accompanied by an adult (parent, adult or educational supervisor) during the entire visit to the park. Children and minors are responsible for their parents or an adult or educational escort during the entire visit to the park, even if the children over 15 years old will stay in the park alone.
Children's groups must have at least one adult supervisor for every 10 children in the group.
Dogs are allowed to enter the park free of charge, they must be on a leash and with a muzzle under the supervision of the owner. Free running of animals is prohibited. The owner must clean up the excrement after them.
In the event of an evacuation, visitors must follow the organizer's instructions.In case of ice, take extra care. Also, be aware of possible falls of snow and ice from roofs, installations or trees in the area.

Prohibitions:

Upon entry, the visitor may be subject to a security check.

It is forbidden to bring into the premises:

weapons of any kind, sharp objects, imitation weapons, as well as objects that can be used as weapons (including children's toys);
alcohol, drugs or other toxic substances;
own drinks and food;
fireworks, including cannons, crackling balls, firecrackers, etc.;
glass and pressurized containers. Bring weapons of any kind into the premises, as well as objects that can be used as weapons.

Furthermore, it is strictly prohibited:

Fly a drone or move on electric scooters;
enter non-visitor areas;
climb trees or touch or otherwise manipulate light installations;
destroying and damaging any facilities and equipment on the premises, including damaging things by labeling, sticking and spraying them;
enter attractions under the influence of alcohol and drugs;
consume narcotic substances in all areas of the park;
use open fire;
throw away garbage and cigarette butts outside the designated place;
deliberately damage or tamper with safety or fire protection devices, as well as water or electricity distributions.

In case of injury in the area, look for the organizer of the "Lights tell" event or call ........

Tickets with QR codes:

Each visitor receives a ticket with a unique QR code, which entitles them to enter the premises during valid opening hours with the option to leave at any time. The ticket is one-time.
In the case of an invalid QR code, the visitor will not be allowed to enter the premises.
Forging a ticket is a crime.
Paid entrance and service fees are non-refundable, the ticket is non-exchangeable.
The holder of the ticket gives consent to the fact that photographs, films or video recordings from the premises of the park with his person may be used by the organizer for documentary and promotional purposes, without monetary compensation.

Liability for damages and consequences of violation of the visiting rules:

In the event of a violation of the visitor regulations, the operator may recover damages caused by the visitor in accordance with the relevant legal regulations, including lost profit (e.g. cancellation of the event) or may issue a fine.
If visitors to the premises are under the influence of alcohol, they assume all responsibility in the event of injury.
In case of gross violation of the visitor regulations, the organizer reserves the right to ask the visitor to leave the premises.
The participant is obliged, at the request of the organizer or a person authorized by him (in particular the security service), to enable a check of compliance with the rules of the visiting regulations.
In the event of a violation of the visitor regulations, the organizer or persons authorized by him are entitled to immediately expel the visitor from the premises without compensation. The visitor is obliged to leave the premises at the request of the organizer or a person authorized by him.

The right of the operator to close the exposure in case of adverse weather conditions:

In case of adverse weather conditions, for example strong wind, heavy rain, blizzard, hail and the like, which could lead to the risk of injury for visitors, the operator has the right to temporarily close the exhibition for safety reasons.

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